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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Consumer Protection

Event 5/11 re new book on black box decisionmaking & consumers | Ed Mierzwinski

UPDATED TO CONFIRM CFPB Speaker. We are hosting an event Monday, 5/11, from 9am-noon ET to discuss a new book, The Black Box Society, with author Frank Pasquale. Click Keep Reading to RSVP to attend in person or to watch the livestream. While credit bureaus have long functioned as black box gatekeepers to opportunity, panelists will discuss the growing use of more and more, even less transparent black boxes to categorize consumers in the digital economy.

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News Release | U.S. PIRG | Consumer Protection

PIRG Commends Release of Labor Dept.'s Proposed Rule To End Conflicted Retirement Advice

PIRG today commended the public release of the Department of Labor’s proposed rule that would strengthen the ability for Americans to save for retirement by addressing conflicts of interest that arise when brokers and financial advisers give retirement advice. Wall Street will fight the rule hard, because it requires them to put consumers first.

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Blog Post | Consumer Protection

CFPB Begins Payday Regulation Push In Richmond | Ed Mierzwinski

We joined the CFPB in Richmond Thursday for a field hearing on a proposed rule to regulate payday lending and similar high-cost short-term loans. The CFPB's draft rule is comprehensive, covering a variety of loans, but it contains potential loopholes that we and other advocates will urge the bureau to close before it finalizes this important effort. Here's a short blog with some photos from Richmond.

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News Release | NJPIRG Law & Policy Center | Democracy

Big Money Playing an Outsized Role in New Jersey Elections

In New Jersey’s congressional primaries, bigger wallets give a small set of mega-donors an outsized voice, according to new information released today by NJPIRG Law and Policy Center and Demos. Just 383 donors who gave $1,000 or more to candidates in the primaries outspent the at least 6,871 small donors who gave less than $200, and 66 percent of all candidate contributions came from donors giving chunks of $1,000 or more.

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News Release | NJPIRG Law & Policy Center | Transportation

New Report Shows Mounting Evidence of Millennials’ Shift Away from Driving

The 2000s saw a marked decrease in the average number of miles traveled by young Americans, and that trend appears likely to continue even as the economy improves, due to the consistency of Millennials’ surveyed preferences, a continued reduction of Millennials driving to work, and the continued decreases in per-capita driving among all Americans.

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News Release | NJPIRG Law & Policy Center | Public Health, Food, Health Care

Stop the Superbugs

NJPIRG gathered outside St. Michaels’s Medical Center in Newark Thursday to call on the Obama Administration to immediately restrict the use of antibiotics on factory farms when animals are not sick. NJPIRG Law & Policy Center released a new report: Ending the Abuse of Antibiotics in Livestock Production: The Case for Reform

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News Release | NJPIRG Law & Policy Center | Budget, Tax

Study: 70% of Fortune 500 Companies Used Tax Havens in 2013

Tax loopholes encouraged more than 70 percent of Fortune 500 companies – including over a dozen companies here in New Jersey – to maintain subsidiaries in offshore tax havens as of 2013, according to “Offshore Shell Games,” released today by NJPIRG Law & Policy and Citizens for Tax Justice. Collectively, the companies reported booking nearly $2 trillion offshore for tax purposes, with just 30 companies accounting for 62 percent of the total, or $1.2 trillion.

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News Release | NJPIRG Law & Policy Center | Consumer Protection, Transportation

Report: Spirit Is Most Complained-About Airline

Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by the NJPIRG Law & Policy Center. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, who recently made Trenton, NJ their East Coast hub, and, United Airlines, who recently expanded service to Atlantic City in addition to their major hub of Newark, NJ.

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Report | NJPIRG Law & Policy Center | Budget, Tax

Offshore Shell Games 2014

Many large U.S.-based multinational corporations avoid paying U.S. taxes by using accounting tricks to make profits made in America appear to be generated in offshore tax havens – countries with minimal or no taxes. By booking profits to subsidiaries registered in tax havens, multinational corporations are able to avoid an estimated $90 billion in federal income taxes each year. These subsidiaries are often shell companies with few, if any employees, and which engage in little to no real business activity.

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Report | NJPIRG Law & Policy Center | Consumer Protection, Transportation

The Unfriendly Skies

This report analyzes these consumer complaints about U.S. air carriers for the five year period from 2009-2013, evaluates the effectiveness of new regulations and compares airlines’ performance.
This report tracks trends in tens of thousands of consumer complaints over time, finding how some airlines have improved their rankings and others have worsened. We also compare consumer complaint data with other DOT data that tracks airlines’ on-time performance and baggage handling.

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Report | NJPIRG Law & Policy Center | Budget

Following the Money 2014

This report, NJPIRG LPC’s fifth annual evaluation of state transparency websites, finds that states are making progress toward comprehensive, one-stop, one-click transparency and accountability for state government spending. Over the past year, new states have opened the books on public spending and several states have adopted new practices to further expand citizens’ access to critical spending information. Many states, however, still have a long way to go to provide taxpayers with the information they need to ensure that government is spending their money effectively.

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Report | NJPIRG Law & Policy Center | Public Health, Health Care

Should I Stay Or Should I Go?

Many consumers who buy their own health insurance face a big decision right now. Should you renew your existing plan, or switch to a new one?

It’s an especially important decision for consumers whose insurance company is giving them the option to stay in a “pre-ACA plan” – one that falls below minimum standards under the Affordable Care Act – for another year.

Here are our tips for consumers, and a checklist to help you make the decision that’s right for you:

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Report | NJPIRG Law & Policy Center | Public Health, Consumer Protection, Food

A Year of Progress

The past year has shown that food producers and retailers are listening to consumers’ desire for information and choices when it comes to GMOs.  It’s smart business to give customers what they want, and some companies are beginning to build the transparent marketplace that consumers deserve. This white paper summarizes companies' recent actions related to GMOs.

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Blog Post | Democracy

Proposal for the State Investment Council of New Jersey | Gideon Weissman

Proposal presented to the State Investment Council of New Jersey on January 26th, 2012: The New Jersey Investment Council should institute a formal policy of supporting shareholder proxy votes that increase disclosure of political contributions.  

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