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News Release | U.S. PIRG Education Fund

Report: Airlines’ refund policies, scheduling problems irk flyers

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation (DOT).

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News Release | U.S. PIRG Education Fund | Antibiotics

Medical professionals urge McDonald’s to reduce antibiotic use in its beef supply chain

More than 130 medical professionals organized by the U.S. PIRG Education Fund sent a letter to McDonald’s Thursday urging the company to meet its 2018 commitment to reduce antibiotic use in its beef supply chain. The coalition delivered the letter at the start of World Antibiotic Awareness Week to stress the urgency of taking action to stop overusing our life-saving medicines in agriculture. Otherwise, the drugs may no longer heal sick people. 

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News Release | Solid Waste

STATEMENT: Apple concedes to Right to Repair movement, reverses ban on selling parts to consumers

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

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Report | NJPIRG Law & Policy Center

Trouble In Toyland

36th Annual Toy Safety Report: Counterfeit toys evade safety rules, endanger children

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Blog Post | Consumer Protection

How I got my finances in order | Mike Litt

Even with the knowledge I’ve gained working as a consumer advocate for several years, getting my finances in order has been a work in progress. 

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News Release | U.S. PIRG Education Fund | Consumer Protection

Coronavirus worry triggers most surgical mask, sanitizer prices to spike at least 50% on Amazon

As the Coronvirus outbreak became more widespread, the price of most of the sanitizers and masks rose at least 50 percent higher than the 90-day average. Even one in six products sold directly by Amazon saw prices rise at least 50 percent higher in February

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News Release | U.S. PIRG Education Fund | Consumer Protection

Trader Joe's jumps to top of food recall notification rankings

Following the release last month of U.S. PIRG’s Education Fund’s Food Recall Failure report, which rated 26 top grocery store chains on their transparency about food recalls, Trader Joe's provided new survey answers and clarified where that information lives online and in its stores.

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News Release | U.S. PIRG Education Fund | Higher Ed

Deals with publishers could make college textbooks more expensive

A new report reveals insufficient or disappearing discounts, structures designed to force students into the program, and missing information. This all leaves students, professors, and college administrators in the lurch.

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News Release | U.S. PIRG Education Fund | Consumer Protection, Food

New investigation: Supermarkets failing to warn public about food recalls

Americans are not hearing about food recalls, and that communication breakdown is having serious repercussions for public health. A new report finds that most grocery stores -- which should be one of the best places to learn about recalls -- don’t make it easy for consumers to uncover this information.

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News Release | U.S. PIRG | Consumer Protection

Hack doesn’t absolve Equifax of being careless with consumers’ data

Congress must hold companies accountable for failing to protect condumers' confidential information.

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Report | NJPIRG Law & Policy Center | Consumer Protection, Financial Reform

Debt Collectors, Debt Complaints

This is the fifth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

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Report | NJPIRG Law & Policy Center | Transportation

A New Course

Universities and colleges across the country are taking steps to encourage their communities, students, faculty and staff to decrease their reliance on personal vehicles. These efforts are working well – saving money for universities, improving the quality of life in college towns, and giving today’s students experience in living life without depending on a personal car.

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Report | NJPIRG | Tax

Closing the Billion Dollar Loophole

Every year, corporations use complicated gimmicks to shift U.S. earnings to subsidiaries in offshore tax havens – countries with minimal or no taxes – in order to reduce their state and federal income tax liability by billions of dollars. Tax haven abusers benefit from America’s markets, public infrastructure, educated workforce, security and rule of law – all supported in one way or another by tax dollars. But they use tax havens to escape supporting these public structures and benefits.

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Report | NJPIRG Law & Policy Center | Consumer Protection, Financial Reform

Credit Cards, Consumer Complaints

The Consumer Financial Protection Bureau (CFPB) was established in 2010 in the wake of the worst financial crisis in decades. Its mission is to identify dangerous and unfair financial practices, to educate consumers about these practices, and to regulate the financial institutions that perpetuate them.

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Report | NJPIRG Law & Policy Center | Transportation

Transportation in Transition

Our first-of-its-kind report shows that Americans’ transportation habits have changed. The average American drives 7.6 percent fewer miles today than when per-capita driving peaked in 2004. A review of data from the Federal Highway Administration, Federal Transit Administration and Census Bureau for America’s 100 most populous urbanized areas – which are home to over half of the nation’s population – shows that the decline in per-capita driving has taken place in a wide variety of regions. 

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Blog Post | Solid Waste

Brooke Roberts-Islam: a challenge to reducing fashion waste comes from ordering and producing ‘high volumes’ of clothing | Olivia Sullivan

We hear from the fashion industry expert and journalist on tech solutions to clothing overstock problems and how policy can drive industry change.

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Blog Post | Consumer Tips

National Consumer Protection Week 2021 | Teresa Murray

Being a consumer is tough. We want to help make it a little easier. In recognition of Consumer Protection Week from Feb. 28-March 6, U.S. PIRG is providing key consumer protection advice. Check in here every day for our updated tips and tools. 

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Blog Post | Consumer Tips, COVID-19, Public Health

After 20 people die and dozens become ill, FDA finally flags hand sanitizer from Mexico | Teresa Murray

Consumers still at risk for harmful over-the-counter drug products of all types because of soft federal regulations.

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Blog Post

How to explore consumer problems in the financial marketplace using the CFPB’s Consumer Complaint Database | Gideon Weissman

The CFPB’s Consumer Complaint Database is a powerful tool for understanding the problems consumers face in the financial marketplace. The more people that use it — and the more people that publicize the tool’s utility and write to the CFPB with suggestions — the better off we will all be.

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Blog Post

Cancer prevention means no more toxic cosmetics | Gina Werdel

Cancer devastates millions of American families every year. While not all cancer cases are preventable, February is National Cancer Prevention Month, and it’s time we start a conversation about eliminating the many cancer-linked chemicals in our cosmetic and personal care products.

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Blog Post

The future of the targeted ad industry depends on first party data, and your favorite retailers are open for business. 

Blog Post

There are lessons for pre-schoolers, pre-teens, high schoolers and certainly, young adults going off to college or moving out.

News Release | U.S. PIRG Education Fund

Manufacturers will need to ensure that the battery compartments that use button or coin batteries are not easily accessible by children age 6 and younger.

Blog Post

Here are the steps to getting a written good faith estimate before receiving scheduled medical care. 

News Release | U.S. PIRG Education Fund

A year after a new federal law aimed at fighting robocalls, the number of phone companies that have adopted the required technology has quadrupled and the volume of scam robocalls has dropped in half. But spam texts have increased more than tenfold as con artists and identity thieves find alternative ways to steal Americans’ personal information and money.

Solid Waste

PIRG hosts webinar with MythBusters' Adam Savage on Right to Repair

Our national network and the Right to Repair team organized a summit featuring keynote speaker Adam Savage from MythBusters. He shared his thoughts with us on the movement and we discussed our current progress on the Right to Repair campaign.

 

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