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PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.
LOOKING OUT FOR CONSUMERS
NJPIRG Law & Policy Center’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.
TROUBLE IN TOYLAND
For 30 years, NJPIRG Law & Policy Center’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.
BIGGER BANKS, BIGGER FEES
In April, NJPIRG Law & Policy Center released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.
Here’s a guide to your rights depending on how you pay
This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.
Being proactive and demanding can help keep you and your family safe
If the COVID-19 pandemic affects your ability to pay, here’s what you need to know
U.S. PIRG Education Fund has released a report with the Student Borrower Protection Center and Consumer Action. The report makes recommendations to the Consumer Financial Protection Bureau (CFPB) to upgrade its consumer complaint tool, including the public consumer complaint database, so COVID19-related complaints can be handled more quickly and tracked better.
Tools & Resources
An interactive map of active nuclear power plants in the U.S.
Seeking Compensation for Consumers and Environment
An Analysis of Complaints, and Results, From the CFPB
Your donation supports NJPIRG's work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.